Viang Thapae Resort

I LOVED my room because it was on the 1st floor with direct private access to the pool from my patio. That ALONE made this hotel worth the visit and would bring me back again, despite any of the other short comings. If I didn't have that room I wouldn't bother with this hotel because that is really what made it awesome. The beds are also very comfortable and the staff is very friendly and helpful. They had a good selection for the buffet breakfast as well.

The staff was so helpful. We needed a lot of help, heating up leftover food from our cooking class, switching rooms, getting a bed swapped. They helped so much, including bringing us a scale so that we can pack our luggage with the appropriate weights.

The staff and its hospitality makes the stay here extra special. I have been to various hotels in Chiangmai for the past 10 years and find them the best in terms of service, experienced night staff (no interns that don't know what to do aside from the usual procedural check-in) and above all else anticipation of needs. We traveled on a motorcycle tour and we like to have a hotel as a base when we do loops. So we have reservations every other day or two days, and just by knowing we are on a motorcycle tour, they have already arranged our check-in each time we come back, with our stored luggage already in our assigned rooms. They also arranged one of our party to stay in a ground floor more expensive suite for free, when they learned one of us had a fall and banged our knees, so we couldn't possibly climb the stairs to the 3rd floor. The hotel is a charming teak Lanna-style big house, so there were no elevators but the highest floor is the 3rd level.

Loved our pool room and the location in general.

The hotel was in a great location around a 5 minute walk from the edge of the old walled city. Our family room was comfortable with two sleeping areas and a balcony, bathroom with a good shower and a bath. It was at the end of the wing so it was private with no one walking past us (and the other rooms didn't get a balcony). The hotel is beautiful and has two small pools which are large and deep enough to swim and cool off in - we really appreciated this after a morning cycling around the old city and after our visit to the elephants. Having two pools meant they were never too crowded, sometimes we were the only ones there. The hotel had a beautiful garden area with pond too which meant that it didn't feel cramped in next to other buildings and it was green.